Need advice on giving constructive criticism? photo: rocksee

The Working Women’s Network of Grenoble (WWNG) will hold a Personal and Professional Development Seminar entitled “The Power of Feedback: Using Criticism Constructively” on Saturday, June 5, 2010 at Grenoble’s Mercure President hotel.

The seminar comes on the heels of the successful March 2010 “Personal Branding through Social Media” workshop facilitated by WinSoft International Social Networks Manager Kelly Rigotti. The WWNG seminar series provides unique opportunities to benefit from the insights of high-level international professionals. The June 2010 seminar will be facilitated by international trainer, facilitator, and certified coach Marie-José Astre-Démoulin, who works for a leading NGO in Geneva and who delivers workshops for private clients on an exceptional basis.

Turing criticism into opportunities in the workplace

Have you ever had to tell an employee that they must make improvements in their work? It’s hard to tell someone they are not meeting expectations – and yet all managers should know how to do this. Have you ever had a negative performance appraisal yourself? It’s not enough to defend yourself well – you also need to hear what’s behind the criticism and address the underlying issues. Have you ever had a customer vocally dissatisfied with your services? Hearing negative feedback is one of the most difficult communication issues that professionals face.

This full-day, hands-on seminar given in English will provide you with effective tools to handle these difficult situations with grace and turn them to your professional advantage. Trainer Astre-Démoulin will take participants step-by-step through a proven feedback process designed to reduce tension and increase cooperation in the workplace.  

Space is limited to 24 participants, and the seminar program will be customized to meet participant needs based on a personal questionnaire. Translation company owner Sara Freitas-Maltaverne, who attended this seminar in 2009, explains, “Going into the seminar, I was getting ready to ‘let go’ of a client due to increasingly tense relations. Marie-José presented a process that helped me turn the relationship around. A year later not only am I still working with the client, but our relationship has deepened and we have even developed new business opportunities together.”

Registration for the WWNG Seminar is open to the public. Registration is €85 for WWNG members and €105 for non-members. The registration fee includes the full-day seminar, lunch with the group, and two coffee breaks. For more information or to register, visit the website.

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